Reporting bugs on funneldash.com
So, you found an issue/bug in our software or marketing that you would like to report. Here's how to submit an issue.
Here are a few tips when submitting your issue to Support.
- Be specific and to the point.
- Do not combine multiple issues even if they seem to be similar. Please submit a separate entry per issue.
- Do not assume or skip any reproducing step. Step by step description of bug problems makes it easier to reproduce and fix.
- Avoid using vague language such as "it crashed" or "doesn't work". Instead include an error message or describe exactly what happened.
- Annotated screen shots are extremely helpful. If possible, include the location bar that shows the URL in the screenshot. If you don't have a tool that can upload the screenshot to a website I would recommend using Jing is it's a Free Video and Screen Capture Tool
- Please provide any kind error messages that are displayed to you, the contents of that error message are very important. Whether it’s a user-friendly error message or a system-generated error message that looks like gibberish, those error messages go a long ways in helping a developer understand what happened.
ONLY ONE ENTRY PER ISSUE, PLEASE :)
If you need help with your account or have a billing question, please email support at support [at] funneldash.com or send us an in app chat.